our commitment to you

At Pear Tree Title, protecting your information is just as important to us as ensuring a smooth closing. We follow the highest standards in the title industry — including ALTA’s Best Practices, TRID, and Data Call — to keep your data safe and your transaction secure from start to finish.

Our team participates in regular staff meetings and quarterly training sessions to stay current on industry regulations, company policies, and evolving security protocols. We believe the right systems — and the right people — make all the difference.

Here are just a few of the ways we go above and beyond to safeguard your privacy:

• Secure website: Your protection starts the moment you reach out to us.
• Encrypted email: Because wire fraud often begins in email, any messages we send containing private details are fully encrypted.
• Third-party security testing: We partner with independent compliance experts to routinely test our systems and identify potential vulnerabilities.
• Firewall protection: All network traffic in and out of our offices is carefully secured with a robust firewall.
• Frequent data backups: We regularly back up data to prevent loss in the event of a system failure or disaster.
• Cybersecurity insurance: In the unlikely event of a data breach, we carry full cyber insurance to ensure all parties are protected.
• Clean desk policy: Every file, document, and record is securely stored and locked at the end of each workday.

At Pear Tree Title, we don’t just meet industry standards — we exceed them. Because your trust, privacy, and peace of mind come first.

PROTECT YOURSELF FROM CYBER FRAUD:

Read below to learn how to protect yourself from cyber fraud. In addition, watch the video at the bottom to learn more about protecting yourself. 

HOW YOUR MONEY GETS STOLEN:

1. Hacked email – Hackers get access to the      email account of someone involved in the transaction – the buyer, seller,      real estate agent, mortgage lender, title agent, or other.
2. Email from hacker – The hacker then emails that      person to change the wiring or payment instructions without knowledge from      the other parties.
3. Consumer pays wrong account – If not questioned, the wrong      account gets the down payment or other funds, and the criminal gets away.
4. Closing day – By the time closing day arrives and the mistake is realized, often the funds are long gone.

HOW TO AVOID WIRE FRAUD:

1. Always question emails that contain wiring instructions. Hackers have learned to exploit the real estate closing process to steal millions of dollars from people buying or selling a home.
2. Always call before sending any money. When you do receive instructions on where to send money prior to closing, always call your contact person at the title company to verify. Then call your bank to verify as well.
3. Always call after sending money. It’s always a good idea to call right after money is sent. That way, you can verify that it was received by the correct recipient.
4. Act immediately if anything seems unusual. Contact your bank, mortgage company, and title company immediately if anything is in question. If something is wrong, you may need to contact your local FBI office.